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ESIMEUROPE USER GUIDE

Check the compatibility

If your device is not listed below, please contact us.

Apple iPhone
Compatible Device

iPhone 15, 15 Plus, 15 Pro, 15 Pro Max,
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max,
iPhone SE3 (2022),
iPhone 13, 13 Pro, 13 Pro Max, 13 Mini,
iPhone 12, 12 Pro, 12 Pro Max, 12 Mini,
iPhone 11, 11 Pro, 11 Pro Max,
iPhone SE2 (2020),
iPhone XR, iPhone XS, XS Max
(Recommended iOS version: iOS 13.3 or later)

 

Incompatible Device

iPhone purchased from mainland China
iPhone purchased from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)

Samsung Galaxy
Compatible Device

Galaxy S23 5G, S23 Ultra 5G, S23+ 5G,
Galaxy S22 5G, S22 Ultra 5G, S22+ 5G,
Galaxy S21 5G, S21 Ultra 5G, S21+ 5G,
Galaxy S20, S20+, S20 Ultra 5G,
Galaxy Note 20, Note 20 Ultra, Note 20 Ultra 5G
Galaxy Note 20+, Note 20 FE, Note 20 FE 5G,
Galaxy Fold, Z Fold 2, Z Fold 3, Z Fold 4, Z Fold 5
Galaxy Z Flip, Z Flip 3 5G, Z Flip 4, Z Flip 5

 

Incompatible Device

All Samsung S20 FE/S21 FE models
S20/S21 and Galaxy Z Flip 5G from USA
Note 20 Ultra and Galaxy Z Fold 2 from USA and Hong Kong

Google Pixel
Compatible Device

Pixel 7, 7Pro,
Pixel 6, 6a, 6Pro,
Pixel 5, 5a,
Pixel 4, 4a, 4XL,
Pixel 3, 3XL,
Pixel 3a, 3aXL

 

Incompatible Device

Pixel 3 models manufactured from Australia, Taiwan, and Japan
Pixel 3 models bought from US or Canadian carriers other than Sprint and Google Fi
Pixel 3a models bought in South East Asia and with Verizon service

How to set up

Apple iPhone

1. Open [Settings] and tap [Mobile Data]
2. Tap [Add Data Plan]
3. Scan the QR code
4. Tap [Add Data Plan] – [Data Plan Labels]
5. Tap [Continue] and your eSIM is activated

Samsung Galaxy

1. Open [Settings] and tap on [Connections]
2. Tap [SIM Card Manager] – [Add Mobile Plan]
3. Tap [Add Using QR Code]
4. Scan the QR code
5. Tap [Add] and your eSIM is activated

Google Pixel

1. Open [Settings] – [Networking & Internet] – [Advanced Mobile Operators]
2. Tap [More] and [Add operator]
3. In some models, you must select [Don’t have a SIM card]
4. Scan the QR code and your eSIM is activated