CUSTOMER SUPPORT
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If you have any questions about your order, our products, or our brand, please fill in your details below. We will contact you shortly.
Contact Email
Customer Service Hours
24 Hours / 7 Days
If you have any questions about your order, our products, or our brand, please fill in your details below. We will contact you shortly.
24 Hours / 7 Days
Check the list below to see if your device supports eSIM.
If your device is not listed, please contact us.
Check the list below to see if your device supports eSIM. If your device is not listed, please contact us.
✓ Compatible device
iPhone 16, 16 Plus, 16 Pro, 16 Pro Max
iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
iPhone SE3 (2022)
iPhone 13, 13 Pro, 13 Pro Max, 13 Mini
iPhone 12, 12 Pro, 12 Pro Max, 12 Mini
iPhone 11, 11 Pro, 11 Pro Max
iPhone SE2 (2020)
iPhone XR, iPhone XS, XS Max
(Recommended iOS version: iOS 13.3 or later)
! Incompatible Device
iPhone purchased from mainland China
iPhone purchased from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)
✓ Compatible device
Galaxy S24 5G, S24 Ultra 5G, S24+ 5G
Galaxy S23 5G, S23 Ultra 5G, S23+ 5G
Galaxy S22 5G, S22 Ultra 5G, S22+ 5G
Galaxy S21 5G, S21 Ultra 5G, S21+ 5G
Galaxy S20, S20+, S20 Ultra 5G
Galaxy Note 20, Note 20 Ultra, Note 20 Ultra 5G
Galaxy Note 20+, Note 20 FE, Note 20 FE 5G
Galaxy Fold, Z Fold 2, Z Fold 3, Z Fold 4 5G, Z Fold 5
Galaxy Z Flip, Z Flip 3 5G, Z Flip 4 5G, Z Flip 5
! Incompatible Device
All Samsung S20 FE/S21 FE models
S20/S21 and Galaxy Z Flip 5G from USA
Note 20 Ultra and Galaxy Z Fold 2 from USA and Hong Kong
✓ Compatible device
Pixel 9, 9Pro, 9Pro XL
Pixel 8, 8Pro
Pixel 7, 7Pro
Pixel 6, 6a, 6Pro
Pixel 5, 5a
Pixel 4, 4a, 4XL
Pixel 3, 3XL
Pixel 3a, 3aXL
! Incompatible Device
Pixel 3 models manufactured from Australia, Taiwan, and Japan
Pixel 3 models bought from US or Canadian carriers other than Sprint and Google Fi
Pixel 3a models bought in South East Asia and with Verizon service
Check the instructions below to see if your phone is unlocked.
If locked, your local carrier can assist with unlocking it.
Check the instructions below to see if your phone is unlocked. If locked, your local carrier can assist with unlocking it.
If you have any questions or concerns, please contact us at [email protected].